New London Police Department

Case Study

System Installed

Apex Officer X2

Agency Type

The Challenge

Police officers play a crucial role in keeping our communities safe, which is why it is so important that they receive thorough and effective training. The New London Police Department (NLPD) is a law enforcement agency serving the city of New London, Connecticut. NLPD is committed to providing the highest quality of police services. New London PD's mission is to empower personnel to work in partnership with the community toward improving the quality of life within the City of New London through preserving peace, reducing fear, and providing an overall safe environment. As part of its efforts to provide the best possible training and development for its officers, NLPD recently began using the Apex Officer VR simulator for training purposes.

The Solution

After extensive research, New London Police Department selected the Apex Officer X2 - Pro Training Simulator as their preferred training tool. Apex Officer provides law enforcement agencies with abundance of training opportunities.In addition to its safety benefits, the Apex Officer VR simulator also allows for immersive, realistic training experiences. The simulator uses advanced technology to create highly detailed virtual environments and characters, giving officers the feeling that they are truly present in the simulated scenario. This helps officers better understand and prepare for the challenges they may face in the field.

“For every simulation, there is a moral to the story every time. We are not just dong random things. We are always doing stuff that is relevant to what we experience in New London," said Sgt. Matthew Cassiere in a recent interview with NBC CT.

The Results

The VR simulator has been well received by the officers at the NLPD, who have found it to be a valuable addition to their training. “You have the opportunity to go through an experience without being in an experience," said Chief Brian Wright. “It allows us to work on de-escalation, but it also comes into play with crisis intervention, communications between officers, as well as work on tactical skill sets and things of that nature.” By using VR, the NLPD is able to give its officers the opportunity to experience these types of scenarios without risking harm to themselves or others.

Overall, the New London Police Department has found that using the Apex Officer VR simulator has been an effective way to improve the training and development of its officers. The department plans to continue using the simulator as a key part of its training program in the future.